User Guide: QUIESCO® Pillow

Optimally Using Your QUIESCO® Pillow

Choosing the Right Neck Support

The pillow has two neck support sides: a subtle neck support and a more pronounced neck support.

If your neck is relatively narrow compared to your head width, it's best to use the high side of the neck support.
Pronounced neck support.

Quiesco pillow

If your neck and head are approximately the same width, it's best to use the lower, flattened side of the neck support.
Subtle neck support.

Quiesco pillow

IMPORTANT: The low side of the pillow (shown on the left in the photos) always faces the headboard.

Adjust Your Comfort with Pillow Covers

The inner and outer covers determine the resilience of the pillow, impacting the point-elasticity of the latex in the pillow. With the inner cover, the pillow feels firmer. Removing the inner cover makes it feel softer.

If the pillow feels a bit too firm, remove the inner cover from the pillow.

Advice According to Your Sleeping Position

Side Sleepers

For side sleepers, it's best to use the pillow's side sections. The pillow's sides are slightly higher and firmer.

side sleeper

Back Sleepers

For back sleepers, it's best to place your head in the middle of the pillow. In the middle of the pillow, there's a comfort zone for the head and a customized, softer neck support.

back sleeper

Stomach Sleepers:

For stomach sleepers, we recommend placing your head on the lower corners of the pillow. Or when turning to a stomach sleeping position, push the pillow away. People who mainly sleep on their stomachs should opt for a slightly softer pillow (soft instead of medium, medium instead of firm). Sleeping on your stomach is ergonomically the least recommended sleep position because it creates torsion in your neck vertebrae.

Adjusting Your Quiesco Pillow

If the Pillow Feels Too Firm or High for You:

  • Try removing the inner cover from the pillow. Without the inner cover, the pillow feels noticeably softer.
  • If you're using a pillow protector, also leave your pillow protector aside. Without the protector, the pillow will feel softer.
  • Your pillowcase also affects the feel of your pillow. Make sure your pillowcase fits loosely around the pillow. A too tight case will compress the pillow, making it feel firmer. Opt for a loose or elastic pillowcase.

If after trying the above tips the pillow is still too firm, request through our contact form to exchange it for a softer model (Medium instead of Firm or Soft instead of Medium).

If the Pillow is Too Low or Soft for You:

If you sleep a lot on your side, check first if your shoulder is in a healthy position when sleeping on your side.

In the image below A, the pillow appears to be too low. However, it's due to a too firm shoulder zone that disrupts a neutral spinal position.

Despite a higher pillow improving the alignment of the neck vertebrae, in this case, we don't recommend increasing the pillow's height. You sleep healthily when your entire spine is in a neutral position. Elevating the pillow doesn't address the issue of a too firm shoulder zone.

shoulder pain from low pillow

A. The pillow appears seemingly low, but it's due to a too firm shoulder zone disrupting a neutral spinal position.
B. Using a higher pillow to reduce shoulder pressure. This isn't a good solution. The spine is still not in its natural position.

If your shoulder is aligned correctly but the pillow is still too low for you:

  • Increasing the pillow height with additional latex raiser plates. By adding one or two latex plates at the bottom of the pillow inside the cover, you can determine your pillow's height.
  • Using a pillow protector.
  • Opting for a higher model. The Quiesco Firm pillow instead of Medium, or Medium instead of Soft.


To protect the pillow, use a pillow protector (molton) and a pillowcase. It's essential that the molton is of good quality to preserve the pillow's elasticity.


A pillow typically lasts 3 to 5 years, depending on head weight and maintenance.

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Coming soon

Create your healthy sleep environment based on the principles of healthy sleep.

  •  The natural position of your spine.
  •  Low pressure on your skin and muscle tissue.
  •  Movement during sleep and daytime activity.
  •  Optimal sleeping environment.

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healthy sleep